Apple AppStore – Unale to Purchase Error – FIX – For iPhone, iPad or iPod Touch

Have you get the “Unable to Purchase” error on your iPhone, iPad or iPod Touch when you try to update, or purchase apps from the AppStore?   The error looks like this : Although maybe not as bad, as I have 56 Errors!

Unable to Purchase Error

Unable to Purchase Error

The name of the app and the number of “other items” will of course be different from person to person, and over time the number of “other items” will also increase.

You will note however that you will still be able to download no problem, just this error will appear, and then for quite some time the ‘other items’ will appear greyed out as if they are newly downloading or trying to update.  These do not need updated, plugging into your PC / MAC will not solve it, the apps will be up to date but this will still show!

There are a number of fixes, one that worked for me that you should try first is to go to your device, sign out of the AppStore and resign in, then check your info and make sure that your three digit security code is included, this solved the issue for me for about two days, but some people have reported it solves the issue completely for them.

Here is a step by step of the other fix that seems to be the accepted one, currently on the Apple Community Support Pages (you can see the full article here : https://discussions.apple.com/message/17747030#17747030)

What to do :

1. Go to the following website and download a program called iExplorer.  It’s free and no other add-ons, or mucking about is necessary.

http://www.macroplant.com/iexplorer/

Download and install the iExplorer program.

Ensure your iPhone, iPad, or ipod Touch is not plugged in via USB and that iTunes is not running.

2. Run the iExplorer program

3. Plug in your iPhone, iPad or iPod Touch via USB.  At this point the program should auto detect the device and give you an explorer like interface showing you all the files and directories on the device.

Main Directories Expanded

Main Directories Expanded

4. In the top left hand window is the ‘Downloads‘ folder.  Click on this folder (not the plus sign as you want to be in the root folder).  At this point you should see a lot of files appear in the right hand window that resembles this:

The Downloads Folder

The Downloads Folder

From this you can see I have renamed my file, which you are about to read about.

Note: If your device is Jailbroken, I have read that the file is located in Root/private/var/mobile/Media/Downloads (Not sure if ‘Root’ is part of the path though, I’m assuming not).

5. You don’t want to delete anything here.  But what you do want to do is scroll to the bottom of the window where you’ll find a file that contains the word sqlitedb and rename it to something else.  Eg.  Mine is calleddownloads.28.sqlitedb which I renamed to downloads.28.sqlitedBOLD.  Note: To rename the file, simply click the filename twice (slowly with approx 1 second between clicks).  Technically you can delete the file instead of rename it but to be safe I recommend to just rename it.

6. Once you’ve renamed the file to something else, simply close iExplorer, and shut down the app store app on your device if it’s running, and then restart it.  The error will be gone and if you open up iExplorer again, you’ll notice the database file has been recreated.

That’s it!  Easy eh!

The database will be automatically rebuilt when you go back into the App Store on your device which is why you see two files in the above image.

The app store will still find future app updates and everything should be working as it should.  I’ve found no issues  by performing these steps but as usual I take no responsibility if things don’t go to plan for your iPhone, iPad or iPod Touch.  I’m pretty confident you’ll have no issues though.

Just a few other points I have noted from reading around this topic,

1.  Firstly it is perfectly safe to delete the sqlitedb file

2.  You will read about a manifest file contained in the Downloads folder, this is from older versions of iOS, it is not present in 5.1 and above.  If you have it, just leave it.  If you don’t don’t worry.

3.  You may notice loads of folders in the download folder, these are cached, and from my research they refer to the number of apps that you can’t update, or have failed in the past.  When apps install they are cached here, and deleted upon successful complete installation.  These numbers in the folders refer to the apps in question and if like me you have loads, once you have applied the fix, it is perfectly safe to delete these.

Thanks to : http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/ it is this blog post that ultimately solved my issues, and felt it should be reposted with a few updates I have realised.

Feel free to leave a comment and let me know if the tutorial helped resolve the problem.

Advertisements
About

This blog covers three things (mainly - I'll post other interesting things too) - motorcycling, technology and photography. The photography is mainly linked to the other two. So sit back, get a Coke and a smile, read and enjoy! Comments are welcome, so if you want to say something - please, feel free! Check me out on : Twitter : @TomBoyNI Instagram : BMWR1200GSA2010

Tagged with: , , , , , , , ,
Posted in Apple, Entertainment, Technology

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

2017 Sponsorship Opportunities
Upcoming Road Racing Events
  • Skerries 100 June 30, 2017 at 1:00 pm – 8:00 pm Skerries Roads close at 14:00 hrs.
  • Skerries 100 July 1, 2017 at 8:00 am – 5:30 pm Skerries Roads close at 09:00 hrs.
  • Armoy Bike Run, Barbeque and Church Service July 23, 2017 at 9:00 am – 2:00 pm ArmoynBallymoney, Northern Ireland The launch of the Armoy Race Week will commence with the, 'Armoy Ride Out'. Riders meet at 10.00am at the Armoy club office (Main Street, Armoy) to 'sign on'. This year, the route will head off to Ballymoney passing the Dunlop Memorial Gardens on the way to Limavady via Aghadowey and Ringsend. The ride will…
  • Armoy Road Races Family Entertainment July 24, 2017 at 11:00 pm – 9:00 pm ArmoynBallymoney, Northern Ireland An evening of family entertainment including competitions, bike safety event and car boot sale.
  • Armoy Classic Car Display July 26, 2017 at 6:00 pm – 10:00 pm ArmoynBallymoney, Northern Ireland Ballymoney Old Vehicle Club will be visiting Armoy at 7.00pm. This regular spectacle attracts all types of classic, rare & collectable cars and trucks and a huge number of enthusiasts turn out in the village to admire the scene and enjoy the craic as they watch the vehicles head off on their tour of the…
Subscribe to the TBNI Road Racing iCal Calendar

Subscribe to the TBNI Road Racing Calendar here to stay up to date with all the timing and info for the Racing Season Ahead... ***Click Here*** TBNI Road Racing iCal Calendar*** Click Here*** - keep all the latest dates, times and info update to date on your iPhone, iPad, Mac & iCal compatible devices!

iCal

iCal

This is TBNI

This is TBNI

TBNI Babe of the Moment!
Follow me on Twitter
TBNI.blog Official Motorcycle Instagram
The Mountain Road - its like Where's Wally but where is #BigYellow #Snaefell #IsleOfMan #TT course #2017 #TTRaces #bmw #gs #r1200 #r1200gs #r1200gsa #adventure #gsa #motorrad #motorcycle #motorbike #motorcycling #travel #touring #adventure #abr #adventurebike #adventurebikerider #rider #overland One of the most famous pubs in the racing world at #cregnybaa #Snaefell #IsleOfMan #TT course #2017 #TTRaces #bmw #gs #r1200 #r1200gs #r1200gsa #adventure #gsa #motorrad #motorcycle #motorbike #motorcycling #travel #touring #adventure #abr #adventurebike #adventurebikerider #rider #overland When it's #oneway you know it's going to be a good way! #WindyCorner #Snaefell #IsleOfMan #TT course #2017 #TTRaces #bmw #gs #r1200 #r1200gs #r1200gsa #adventure #gsa #motorrad #motorcycle #motorbike #motorcycling #travel #touring #adventure #abr #adventurebike #adventurebikerider #rider #overland
Archives
2017 Isle of Man TT Festival
2017 Isle of Man TT : Race Festival BeginsMay 27th, 2017
27th - 9th June 2017 - The Isle of Man TT Race Festival! See you there!

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 491 other followers

Follow TBNI – The Official TBNI World Blog on WordPress.com
TBNI Bike / Paddock Girl of the Moment :
Blog Stats
  • 138,641 hits
%d bloggers like this: